220-1202 PDF QUESTIONS, RELIABLE 220-1202 EXAM BOOTCAMP

220-1202 PDF Questions, Reliable 220-1202 Exam Bootcamp

220-1202 PDF Questions, Reliable 220-1202 Exam Bootcamp

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CompTIA A+ Certification Exam: Core 2 Sample Questions (Q13-Q18):

NEW QUESTION # 13
A company executive is currently attending a major music festival with a large number of attendees and is having trouble accessing a work email account. The email application is not downloading emails and also appears to become stuck during connection attempts. Which of the following is most likely causing the disruption?

  • A. Too many devices in the same area are trying to connect to the mobile network.
  • B. The phone has no storage space available.
  • C. Company firewalls are configured to block remote access to email resources.
  • D. The festival organizer prohibits internet usage during the event and has blocked the internet signal

Answer: A

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
At large events such as music festivals, cellular towers may become congested due to the high volume of users attempting to connect simultaneously. This congestion causes slow or failed data connections, which explains the email application being unable to sync or connect. This is a common real-world mobile connectivity issue in crowded areas.
A: Lack of storage would prevent saving attachments, not prevent connection attempts.
B: Company firewalls usually don't affect mobile access unless specific device restrictions are enforced.
D: Organizers do not have the ability to block the internet signal; only carriers manage mobile bandwidth.
Reference:
CompTIA A+ 220-1102 Objective 3.3: Troubleshoot mobile OS and connectivity issues.
Study Guide Section: Mobile network limitations - signal congestion and bandwidth issues


NEW QUESTION # 14
A user reports some single sign-on errors to a help desk technician. Currently, the user is able tosign in to the company's application portal but cannot access a specific SaaS-based tool. Which of the following would the technician most likely suggest as a next step?

  • A. Use a private browsing window to avoid local session conflicts
  • B. Reenroll the user's mobile device to be used as an MFA token
  • C. Bypass single sign-on by directly authenticating to the application
  • D. Reset the device being used to factory defaults

Answer: A

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
SSO issues are often related to cached session data, cookies, or browser artifacts. The fact that the user can access the company portal but not one specific SaaS tool suggests a session or token problem. Using a private
/incognito browsing window allows a clean session to be initiated, which often resolves SSO conflicts.
A: Reenrolling MFA is not related unless access issues stem from failed multifactor authentication.
C: Bypassing SSO may not be possible depending on the SaaS tool and company policies.
D: Factory resetting a device is a last resort and unnecessary in this case.
Reference:
CompTIA A+ 220-1102 Objective 3.3: Troubleshoot common software, application, and OS security issues.
Study Guide Section: Troubleshooting login and authentication issues, especially with SSO services.


NEW QUESTION # 15
You have been contacted through the help desk chat application. A user is setting up a replacement SOHO router. Assist the user with setting up the router.
INSTRUCTIONS
Select the most appropriate statement for each response. Click the send button after each response to continue the chat.
If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

Answer:

Explanation:
See explanation below.
Explanation:
First Chat Response:When the user mentions setting up a new router, the best initial response to maintain a helpful and professional tone is:
>Select reply:"I am happy to assist you today."
Second Chat Response:When the user states that they need to set up basic security settings:
>Select reply:"Is this the first router in your office?"
Third Chat Response:After learning it's a replacement router and the user is logged into the router's web page:
>Select reply:"The first thing you need to do is change the default password." Fourth Chat Response:For the response about password settings:
>Select reply:"Create a new password with an uppercase, a lowercase, and a special character." Fifth Chat Response:When the router prompts to reboot:
>Select reply:"Yes, reboot please."
Study Guide Reference: The CompTIA A+ Core 2 guide highlights the importance of changing default credentials and using strong password policies, particularly in SOHO environments where routers are often targeted.


NEW QUESTION # 16
A Windows 11 Home device is receiving constant pop-ups about an urgent need to update antivirus software in order to remove a detected threat. The user has been clicking the "X" button but the window keeps reappearing. The pop-up includes an "OK" button to install the update. What should the user do next?

  • A. Run System File Checker
  • B. Verify the current status and settings of protection measures
  • C. Click the "OK" button to install the update
  • D. Reinstall the Windows Operating System

Answer: B

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Persistent pop-ups urging antivirus updates are likelyscareware or adware. The correct approach is toverify existing antivirus settings, run a trusted security scan, and avoid interacting with unknown pop-ups.
FromQuentin Docter - CompTIA A+ Complete Study Guide:
"Users should verify antivirus status using trusted tools before responding to alerts. Fake updates are common vectors for malware."


NEW QUESTION # 17
After a recent mobile OS upgrade to a smartphone, a user attempts to access their corporate email, but the application does not open. A technician restarts the smartphone, but the issue persists. Which of the following is the most likely way to resolve the issue?

  • A. Clearing the cache partition
  • B. Installing a third-party client
  • C. Updating the failed software
  • D. Registering the smartphone with an MDM solution

Answer: C

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Mobile OS updates can sometimes cause compatibility issues with specific apps, including corporate email clients. The most likely resolution is to check for and apply an update to the affected application, especially if it hasn't been updated to support the latest OS version.
B). Registering with MDM might be required for access but wouldn't address app crashes due to incompatibility.
C). A third-party client might help, but it's not the best first step if the default app is expected to work.
D). Clearing the cache can help resolve some minor issues, but updating the app directly addresses compatibility concerns.
Reference:
CompTIA A+ 220-1102 Objective 3.3: Troubleshoot mobile OS and application issues.
Study Guide Section: App compatibility and mobile software updates


NEW QUESTION # 18
......

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